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This sets out the procedure to be followed in relation to managing residential student debt.  The University’s policy is to minimise all levels of debts while ensuring students are given appropriate support to pay fees owed in a timely fashion.  The procedure relates to all hall fees and additional residential charges payable to the University. The Halls of Residence Credit Control Policy and Procedure has been developed to enable the University to run an efficient and effective method of debt management.  

In applying the procedure, the University will always, seek to be sympathetic and understanding of a student’s financial circumstances. In order for the University to apply the procedure sympathetically, students must communicate promptly with the University if they are experiencing financial difficulties. Students having trouble paying their accommodation fees and charges should seek help at the earliest opportunity by contacting:

• Halls Office - 01248 382667 halls@bangor.ac.uk
• Finance Office - 01248 382055 feepayment@bangor.ac.uk

  Additional advice and assistance are also available from:

• The Money Support Unit, Student Services - 01248 383566 moneysupport@bangor.ac.uk
• The Students Union - 01248 388000 undeb@bangorstudents.com

The University provides a range of accommodation for its students.  Prior to moving into accommodation, all students are required to agree and sign the terms of a residence agreement.  The agreement clearly outlines payment terms for accommodation.  Students may pay for their hall fees in advance in full, or by selecting one of the available payment plans by recurring card instalments.  Students receiving a monthly bursary are eligible to pay by a monthly manual payment plan; this can be done by visiting the Halls Office.

The fees for University Halls’ of Residences are set by the Senior Management Team and approved at the Accommodation Planning Group and the University Executive each spring, for the following academic session.  Students living in *Bangor halls of residence receive Campus Life and gym membership included in the price of their halls. *We regret that this does not apply to students living on the Wrexham Campus and hall fees in Wrexham are adjusted accordingly.

There are two options for paying hall fees:

1. Payment plan will take payment by recurring debit/credit card.
2. Payment in advance for the whole year.

1. PAYMENT BY RECURRING DEBIT/CREDIT CARD.

• To set up your payment plan you must complete the instruction via the online registration process.  You will be informed when the online registration is open.
• This allows for payment to be taken automatically in 3, 7 (or 12 if a Postgraduate) instalments.
• A notification email will be sent to the nominated email address 5 days before the expected payment date. Payments will be taken directly from the nominated card.
• The student must inform the Finance Office immediately if the card details have changed.
• The student must ensure that sufficient funds are available on the card on the due date; payment will be collected just after midnight on this date. 

2. PAYMENT IN ADVANCE FOR THE WHOLE YEAR

• This can be done by either Debit/Credit Card or Bank Transfer:

Account Name: 91¾«Æ·ºÚÁϳԹÏ

Bank Name: Santander UK Plc Task Group

Account sort code: 09-02-22

Account number: 10364019

UWB IBAN NO: GB46ABBY09022210364019

UWB SWIFT NO: ABBYGB2L  

Please quote your full name and student number when making the transfer, please also email remittance@bangor.ac.uk (to advise the transfer amount, date, and student number).

Exchange students who are here for 1 semester should pay in full on arrival, or as instructed on the separate payment schedule sent to them with their offer.

Healthcare students do not need to complete a recurring card instalment plan, they are eligible to pay hall fees monthly by manual payment plan, to coincide with their bursary payments.  Any healthcare student who does not make the appropriate arrangements will be expected to pay by recurring card payment, or in full for t